Refund policy

All of our orders are packed with care, however if for some reason your order is damaged in transit please contact Australia Post and follow their procedure to submit a claim. Little Vessels are not to be held responsible for late deliveries, loss, or damage by Australia Post.

Should you need to return an item for any reason, please contact us within 21 days from the date of purchase. You can contact us via the Contact Form to arrange this.
Please do not return anything to us without prior approval.

We will happily refund your item or provide store credit provided the item is returned in its original packaging and condition.
Refunds are not provided for sale products or gift cards.

Please note: customers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.